Customers

Jack, the owner of The Catalog Center, contacted us before the near year asking for some help.  He explained his situation and expressed his frustration with working with another web designer that was based in another country.  The web designer made an updated version of Jack’s website – but they were not responding to a few very small updates that were needed prior to the site going live.

In addition, the new website was on their development server and so he didn’t have access to his site – even though he had paid for it.

Jack attempted to reach out to the designer one last time before employing us to help – but he was met with hostility.

Late last week, he called us and said “lets get this website rolling”.  We made a copy of the website (which he already paid for and showed us proof of payment) and we completed the few modifications to the site that were necessary – all within just a couple of hours.

Jack was very impressed with our quick turn-around and our open communication.  Today, we worked out the final details of getting access to his hosting account – and copied the site to his hosting account and made it live.

We appreciate the business from Jack!

The Catalog Center website is at thecatalogcenter.com.

Farhiya, the owner of Independent Medical Supply, LLC, was referred to us by another one of our customers since we have supplied excellent service to them.

Farhiya worked with us as we identified her requirements for her site.  She was looking to have a fairly basic site, but needed the ability to have a product catalog on the site.

Over several months based on Farhiya’s schedule, we slowly worked towards completion of the site.  She initially was not happy with the way the site looked since it was very plain – but we had several phone conversations and referenced a few sites to make the site more appealing.

We also had to assist with importing over 23,000 products on the site initially – until we discovered that the whole catalog from her vendor was not needed.  After narrowing down the list, we ended with just over 3,000 products that were imported onto the site.

We appreciate the business from Farhiya and are happy to have met her expectations with her website requirements.

The website for Independent Medical Supply, LLC is at independentmedicalsupplyllc.com.

Eduardo contacted us a few weeks ago asking about our website design services.  He indicated he was looking to create a penny auction website.  After replying with our general information about the services we provide, he noticed that we create logo designs as well.

He wanted to start with a logo design.  After submitting his logo questionnaire, we unfortunately had a delay with getting started with his logo due to the holiday and vacation times.

However, we recovered from this and supplied Eduardo many logo examples.  He replied quickly to the changes he wanted to see with the logo and we went through three different modifications to get to the end result.

We appreciate Eduardo’s patience with us and also his business.  He is now in communications with us to begin on the website next.

Alice, the owner of Alternatives Counseling, LLC, contacted us a few weeks ago asking about our website design services.  Her primary goal was to create podcasts and educate the public on alternative medicine (natural) and how it relates to mental health and the benefits of natural remedies over pharmaceuticals.

During discussions, she also requested the ability to receive payments on her website for one-on-one sessions with individuals.

Within two days, Alice sent the information to us to begin on the website.  We also assisted her with researching different podcast providers to store her podcasts.  She had some difficulty initially with uploading the podcasts from her iPad to the site, but we assisted her with this process.

Her website is now live and ready to go – and she has three podcasts published so far!

We appreciate the business from Alice.  Her website is at alternativescounselingllc.com.

Terry contacted us over a month ago asking about our services.  At the time she inquired, she asked about both our website and logo design services.  However, she decided to have us help with just the logo portion of the project.

Terry completed our logo questionnaire and our designer created a few mock-up designs and different examples of infinity symbols for her to review.  Terry then got busy for an extended period of time and wasn’t able to focus on the project.  This week, she came back to us with feedback on the logo examples and we provided several revisions until the logo was perfected.

We appreciate her business and trust she placed in BsnTech Networks for her logo design needs!

Damon from AMI Tools & Equipment in Memphis, TN contact us asking for some website assistance.

Initially, Damon was looking for a cost to re-create the website because of some programming errors.  The hosting provider they use upgraded the PHP from 5.x to a newer version which caused PHP errors on a few pages of the website.

After some thought, Damon asked about the cost to repair the current website to save cost for now.  After we were able to look at the code, we supplied an estimate to him.

We began working on the programming changes the same night and had the work completed and the website repaired within a few hours.

Damon indicates that they may still have the website updated at some time in the future.

The website for AMI Tools & Equipment is at amimemphis.com.

After successfully meeting Peter’s expectations for his logo design request, he emailed us to get an itemized estimate to start a website for Golden Panda Insurance Services.

Peter noted that he wanted a basic website with three pages, a contact form, mobile device compatibility, and a picture gallery.

A few days later, we received the information that Peter wanted on the website.  After looking at the document sent, we discovered that he needed two contact forms – a simple form on the contact page and another form for a quote request.  There wasn’t a need for the picture gallery, so we were able to save him money over the original website design estimate we supplied.

Within 48 hours, the website was mostly completed.  A few changes were made over the past few days and the site was just approved and went live yesterday!

We appreciate the additional business from Peter and the trust he placed in us for both website and logo design work.

The Golden Panda Insurance Services website is at goldenpandainsurance.com.

Peter emailed us around November 3rd asking about our website and logo design services.  We promptly sent an email back to him regarding our pricing on those offerings and the process we take on them.

A day after we sent the email, he went to our website and completed the online order for our logo design service and completed the logo questionnaire.

Peter was very specific with what he wanted on his logo and that allowed us to complete his logo very quickly.  Our designer met Peter’s expectations and delivered the completed logos on November 9th.

After the logo was done, he then requested a specific quote on our website design service after compiling his requirements.

Jason emailed us about a week ago requesting some more information on our logo design services and what he could expect.

After we answered the initial questions he had, he completed our logo design questionnaire and made the initial payment right away.  He placed his order with us on November 12th.

Our logo designer provided three mock-up designs on November 18th.  Each of the three examples had a full color version and a black and white version.

Jason replied later in the day and focused in one the one logo he liked best and asked for a few small changes.  Those changes were done the next day (on the 19th) and Jason approved!

Here at BsnTech, logo design is one of our main services and we assist dozens of customers every year with providing fully print grade logos.  We provide the source files and both “vector” and “raster” files so the logo can be used for any purpose.

Jonathan, the owner of El Camino Real Trading Company, contacted us a few weeks ago and asked about assistance with getting a logo design.  Jonathan looked to already be well versed in the Adobe suite of programs because as part of his logo questionnaire, he sent screenshots of logos he designed in Adobe Illustrator.

He was very clear with his expectations on his logo design and what he wanted – which was very helpful to ensure we delivered the logo that he wanted.

Our designer got started right away and had six examples within a few days.  Jonathan picked the logo he liked the best and we completed two additional rounds of modifications on the logo until it was perfected.

We appreciate the logo design business from Jonathan!