Customers

BsnTech Networks worked with a customer a few months ago that turned sour. Here at BsnTech, we strive to be a low-cost website and graphic service provider to help those that don’t have a large budget.

Unfortunately some of those customers turn out to be problematic and fraudulent. We typically do not write about such customers, but this customer was quite the exception and felt it was compelling to write about this individual and their business in hopes that others may find out about them.

Mina Sidi, the owner of Best Life Coachings (also may be known as Best Life Coaching, Life Coaching By Mina, or Affordable Certified Life Coach) had contracted us to create a website for her back in April.

We spent at least eight total hours between phone conversations and the actual work on her website. As noted on our phone number, all phone calls are recorded specifically for the purpose of these customers that are fraudulent. While we won’t post the actual recorded phone calls here, they do remain archived for future use if needed.

In the phone conversations, Mina noted several times that she was extremely happy with the responsiveness that we provided along with the website that we created for her and her business.

We even went above and beyond and did other work for her that was not billed – just to ensure that we were ensuring she was completely satisfied since she also promised more work down the road to create another membership-based website for her.

After we had the website fully completed and done, she then contacted us again with a list of changes that her colleagues requested to have done on the site. Again, we worked quickly to have all of these changes done within 24 hours just as her colleagues mentioned.

Unfortunately, she began having problems with her hosting provider – HostGator. While we are not sure what kind of problems she had with them, she called us up and asked us to fully create a new website for her using a different hosting provider. This request was unfair and unjustified. She did tell us that she was willing to pay more for us to create the site, but she wasn’t going to pay for the additional work that we accomplished – which her colleagues requested.

BsnTech Networks does not use proprietary website building systems anyways. We make it a policy to do this because when you use a proprietary website builder program, you are not able to move the website to any other provider; you are stuck with the provider that the web builder was designed by. This has repercussions down the road – from the provider going out of business or significantly increasing the monthly/recurring costs because they know they can (unless you want to lose your website and start over again).

Therefore, this post is simply to provide feedback on this customer and to warn any potential customers to Best Live Coachings / Life Coaching by Mina / Affordable Certified Life Coach. This business should be avoided at all costs and we find it interesting that the business “specializes” in provide life coaching – but yet they fraudulently disputed the costs associated with building their website.

In addition, here is the names, address information, and phone numbers:

Mina Alami (also know as Mina Zina and Mina Sidi)
3812 Lupine Land #G
Calabasas, CA 91302

Phone Numbers – 805-300-6848 & 747-888-3443

Lee Burnham contacted us a few weeks back in regards to helping him with some website tasks.  In the end, he was able to get most of the work done himself, but he still needed some other help.

A website he created had a wrong telephone number on it.  To “break the ice” with Lee, we offered to go in and update this phone number on the website at no cost.  This got us started off with a great relationship with Lee.

From there, he decided to have us take over two domain names and create a website or him – and also provide website hosting for that site.  The site which we created is a simple blog website called Parenting Tool.  It will allow Lee to provide articles and information to parents seeking help and guidance with parenting.

In addition, Lee had another website that he needed a few changes made to.  Those were all completed for him as well.

We appreciate the business from Lee and look forward to other work he will provide in the future!

The Parenting Tool website is at parentingtool.org.

Ali, the owner of VA ATM Network, contacted us in order to have a website made for his business. One of his employees, Tammy, then worked with us to handle all of the communications for setting up the website.

Over the course of a few weeks, we obtained everything that we needed to complete the site. We worked just as quickly as the information for the website design was provided to us.

Just last week, Ali and Tammy have approved of the website and it is now live!

We appreciate the business to create a website for them.

The VA ATM Network website is at vaatmnetwork.com.

Fatai had contacted us earlier this year to create a website for him. He was very impressed with the work we did on the website and our responsiveness.

Therefore, he awarded us some additional business to re-create his own personal website. Originally, he wanted us to just copy his current website over and have us host the site and manage his domain name. However, he opted to go ahead and have the site re-designed as well.

Within two days of the payment being received, his website was fully setup and completed.

We appreciate the continued business from Fatai!

His personal website is at fataiadebanjo.com.

Cheri, a current customer of BsnTech Networks, contacted us several months ago to have us setup a new website for her other business – Country Creations / DV Sweets.

Cheri has an artistic hand and creative touch when it comes to creating confections including chocolates, cakes, candies, and more.  Therefore, she wanted to have a website created that would showcase some of her work and also advertise her available services.

Cheri sent us over the background image that she wanted for her website along with all of the pictures.  Over the course of several months, we worked on the website a little bit at a time.  Cheri has a very busy schedule with delivering puppies to new homes and also breeding – so she wasn’t able to sit down and fully provide us everything in one shot.  However, anytime that she sent us requests or changes, we took are of them very quickly.

We appreciate the continued business from Cheri, and it definitely shows that our service to our customers is top priority with the return of many customers for additional services.

The DV Sweets website is at dvsweets.com.

Chris, a member of the North Merritt Island Homeowner’s Association, contacted us last week asking us to take over the website.  He noted that the original individual that was taking care of the site would no longer being doing so – and he needed someone to take over the logistics of the site and any updates.

Just today, the domain name was transferred over to us for management and we updated the DNS servers to point to our hosting servers.  We then copied over the existing website so it was up and running.

We appreciate the business from Chris!

The North Merritt Island Homeowner’s Association website is at nmihoa.org.

Thomas, one of the owners of River’s Edge Inn Bed & Breakfast, contacted us about a week ago asking about website updates. He had a previous designer that made the site, but they recently sold out to another company. Therefore, he was looking to have some updates done to his site.

Tom sent over the requested updates to us on Thursday – which we promptly worked through on Friday. Saturday evening, he sent a few more changes that he wanted to have done – which were just completed moments ago.

We appreciate the business from Tom and hope that he will continue to choose us for his website update needs!

The River’s Edge Inn website is at bnbriversedge.com.

Aaron contacted us about a month ago requesting to have a very simple website created for his duck club. He was blown away with our pricing since he got quotes from other companies – and the lowest cost was over $600.

Therefore, he really thought that we were not a legit company. We then pointed him to the direction of our Facebook and Google reviews along with our portfolio website to see REAL websites that point directly to our active customer websites.

After that, he was convinced and immediately contracted with us for website and logo design.

Upon receiving Aaron’s info for the website, we had the website done in less than 48 hours. A few changes and modifications were done. Unfortunately, it did take a while for our graphic designer to get the logo fully finished to Aaron’s expectations.

Aaron was originally using the domain name for another purpose – but said he wanted to make the new website live on the 23rd of July. Yesterday, we changed the “DNS servers” on the domain name and his website is now live!

We appreciate the business from Aaron and we are glad that he chose us to help with his website request. In the end, he saved a considerable amount compared to the other web design quotes he received.

The Queen’s Plantation Duck Club website is at queensplantation.com.

Chris, a current customer of BsnTech, contacted us last week and needed to have another simple website created. About a month ago, he had us create a simple site for Mackatan General Store. Last week, he needed to have another site made for Captain Jim’s Clamcake Shack.

Chris sent us over all of the information quickly and just wanted a single-page site that had the menu on it. We setup the site similar to the Mackatan General Store page – although different colors.

Within 24 hours, his website was up and running and approved.

We appreciate the continued business from Chris!

Captain Jim’s Clamcake Shake website is at captainjims.net.

Aaron contacted us a few weeks ago to create a very simple website and a logo design for his organization, Queens Plantation Duck Club.

Currently, the domain name is pointing to a different website, but that will soon be changed around the 23rd of July to point to the new Queens Plantation website.

Aaron sent over some designs of what he wanted in a logo design, which greatly helped our understanding of the setup he wanted.

Our logo design has been exceptionally busy with orders lately, and this has unexpectedly caused some delays on our part for getting logos completed.  Therefore, it took a couple of weeks to get the logo fully approved by Aaron.  A few mock-up designs were initially sent to Aaron about a week after we received the order, and the changes then took another week.

We appreciate the patience from Chris for getting the logo design to his standards and expectations but we also apologize for the lead time it took.