E-Mail Setup in Microsoft Outlook

If you would like to use Microsoft Outlook to connect to your e-mail account, follow the instructions below.  This article was written using Outlook 2010.  The setup using other versions of Outlook should be very similar.

Step 1 – Open Microsoft Outlook.  If this is the first time you have opened it, it will greet you with setting up an account.  Skip to Step #5.

Step 2 – Click the “File” menu at the top left, click the “Account Settings” button and then “Account Settings…”

Step 3 – An “E-Mail Accounts” dialog box appears.  Now click the “New…” button.

Step 4 – Ensure that “E-Mail Account” is selected on the next screen and then choose Next.

Step 5 – Choose “Manually configure server settings or additional server types” and then hit Next.

Step 6 – Choose “Internet E-mail” and then hit Next.

Step 7 – Now, fill in the information to configure the account.  Enter your name and e-mail address.  Ensure the Account Type is POP3.  The incoming and outgoing mail server should be set to mail.<yourdomain> where <yourdomain> is your domain name.  As an example, if your domain name is “products.com”, you will enter “mail.products.com”.  In the User Name box, ensure you enter your FULL e-mail address.

Step 8 – Now, click the “More Settings…” button at the bottom right side and then click the “Outgoing Server” tab.

Step 9 – Click the “My outgoing server (SMTP) requires authentication and ensure the “Use same settings as my incoming mail server” is selected.

Step 10 – Click the “Advanced” tab and make these changes:

  • Ensure the Incoming server (POP3) port is set to 995.
  • The Outgoing Server (SMTP) port should be set to either 587 (some Internet providers block the standard port 25).
  • Check the option that says “This server requires an encrypted connection (SSL)”.
  • In the drop-down box for “Use the following type of encrypted connection”, choose “TLS”
  • Then click the “OK” button.

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Step 11 – This will return you back to the page that has your name, e-mail address, and other information.  Click the “Next” button.  Outlook will then attempt to connect and ensure that it can reach the mail server and ensure the settings are correct.

Step 12 – Upon checking your e-mail for the first time, you will receive a pop-up box noting that a security certificate is being used that cannot be verified (as shown below).  This is because BsnTech Networks uses a shared SSL security certificate for all customers.  Simply hit the “Yes” button to continue.

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Using Mozilla Thunderbird For E-Mail Access

These instructions will help you configure Mozilla Thunderbird with your e-mail account provided through BsnTech Networks – a free e-mail program.

Mozilla Thunderbird can be downloaded from http://www.mozilla.org/en-US/thunderbird/

#1 – After installing Thunderbird, it will prompt you to setup a new account.  Click the “Skip this and use my existing email”:

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#2 – It will prompt for name, e-mail address, and password.  Enter the information in.  Then hit continue and then Manual config immediately afterwards.

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#3 – When you see Manual config (as shown below), ensure you click on it right away:

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#4 – Enter the settings to manually configure Thunderbird.

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Incoming should be set to POP3 (as noted above).  Server name is your domain name (where it says “your-domain-here”) needs to be your domain name. Port is 110, SSL is STARTTLS, and Authentication is Normal Password.

Outgoing is set to SMTP (cannot be changed).  Server name is your domain name (where it says “your-domain-here”).  Port is 587, SSL is STARTTLS, and Authentication is Normal Password

Username is your full e-mail address.  This is important, it must be your full e-mail address.

#5 – Now, press the Advanced config button. It is recommended that you UNCHECK the “Leave messages on server” setting below.  Otherwise, your mail account may fill up quickly and prevent you from receiving new e-mails:

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#6 – Now, click the “OK” button and Thunderbird should be setup.  If at any time you receive a security notice (like the one below), click to “Confirm Security Exception”.  BsnTech Networks uses a shared SSL certificate to secure e-mail communications.

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Setup E-Mail on an IPhone or iPad Device

If you would like to have your e-mail on your iPhone or iPad, you’ve come to the right place.  Below are the instructions for setting up the e-mail account.

Step 1 – Go to your device Settings

Step 2 – Go into Mail, Contacts, and Calendars

Step 3 – Tap “Add Account”

Step 4 – You will be asked what kind of account this is.  Choose “Other”

Step 5 – Now, you may need to tap “Add Mail Account”

Step 6 – You will now enter your name, e-mail address, password, and a description of the e-mail account.  Then hit Next at the top right side of your screen.

Step 7 – Now, choose the “POP” option at the top of the screen (if not already selected).  You then need to enter the below information under the “Incoming Mail Server”:

Host Name:  mail.<yourdomain> (as an example, if your domain name is products.com, your incoming mail server should be mail.products.com)
Username:  Your full e-mail address
Password:  Enter your e-mail address password

Step 8 – Enter the below information under the “Outgoing Mail Server” section:

Host Name:  mail.<yourdomain> (as an example, if your domain name is products.com, your incoming mail server should be mail.products.com)
Username:  Your full e-mail address
Password:  Enter your e-mail address password

Step 9 – Now tap “Save” at the upper right corner of your screen.  The phone should then check the settings and ensure a connection can be made. If not, you may need to enter these Incoming Mail Server settings under the “Advanced” button:

Use SSL:  ON
Authentication:  Password
Incoming Mail Server Port:  995

You may also need to enter these Outgoing Mail Server settings under the “SMTP” button:

Use SSL:  ON
Authentication:  Password
Outgoing Mail Server Port:  587

You are all done!

Setup E-Mail On an Android-based Devices

If you would like to have your e-mail on your Android-based device, you’ve come to the right place.  Below are the instructions for setting up the e-mail account.

Step 1 – Go into your phone and open the Mail app.

Step 2 – If you already have an e-mail account setup on your phone, tap the Menu icon and then choose Accounts (it may also say “More” if Accounts isn’t listed).  Then tap the Menu icon again and choose Add Account.

Step 3 – The next step varies based on the version of Android you are running.  It may immediately ask what kind of account.  If it does, choose “Personal (IMAP/POP).  Otherwise, you will get the screen below where you  are prompted for an e-mail address and password.  Enter your entire e-mail address along with the password that was assigned.  Then hit “Manual Setup” (if that option is available).  If not, tap on Next.

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Step 4 – You should then be asked what type of account this is for.  Choose “POP” (or it might say “POP3”) and then hit Next.

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Step 5 – Enter your username.  This is your full e-mail address.  Then enter your password.  Here are the other settings you need:

Incoming Mail Server:  mail.<yourdomain> (as an example, if your domain name is products.com, your incoming mail server should be mail.products.com)
Port:  110
Security type: SSL/TLS (Accept All Certificates)
Delete E-mail From Server: (your choice.  If you don’t have any other means for checking your e-mail, then ensure you set this to Always).

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Step 6 – You are then asked for Outgoing mail servers:

SMTP Server:  mail.<yourdomain> (as an example, if your domain name is products.com, your incoming mail server should be mail.products.com)
Port:  587
Security Type:  SSL/TLS (Accept all certificates)
Require Sign-in should be CHECKED
Username:  Your full e-mail address
Password:  The password for your e-mail account

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Step 7 – Update your e-mail checking frequency to how often you’d like to check for new e-mails.  15 Minutes is the default.

Step 8 – Choose whether or not you want to send e-mail by the account by default and select that option if desired.

Step 9 – Choose whether or not you want to get a notification on your device when new messages arrive.  Then hit Next.

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Step 10 – Finally, give a name to your e-mail account and the “Display Name” that you want to display when you e-mail someone from the account.

You are all done!