Beau at Morrison Logistics contacted us a few weeks ago to inquire about website services. He indicated that he was working with another designer, but it had been several weeks and hadn’t received any communication from them.
Beau was very unhappy with the previous website designer’s communication – or lack thereof. He also wanted the website designer to create a logo for his business – but they failed in that aspect as well.
Therefore, Beau placed an order with us to at least get a logo designed right away. Within a few days, our graphic designer had a logo sent to Beau – and he was very impressed with the fast turn-around and the quality of the logo. Beau said that it was perfect and exactly how he wanted the logo.
After the logo was done, he placed the order for the website through us as well. Very upset, he placed a claim with his credit card company to re-coup the funds from his previous website designer charged him. The previous designer charged him 100% of the total cost of both the logo and the website up front. BsnTech Networks does not do this. We require a 20% pre-payment for graphic design work – in addition to a $75 pre-payment to start on the website in addition to any hosting or domain name costs. Once the customer is fully satisfied with the result, the balance is then due.
Beau provided us several websites that he liked – and so we got to work on his website right away. Even during a holiday week, we completed the site in four days.
Beau then provided us some additional work by working on some documents that he had for his business – as he wanted his new logo integrated into the documents.
We appreciate the business from Beau, and hope that he will refer others to us as well based on his experience!